Shipping is free to all European Union countries.
Deliveries will be made from Monday to Friday, with an estimated 3-5 working days. However, delivery times may vary depending on the delivery address.
You can track the status of your parcel directly on the courier website via the link you will receive when you confirm your order.
You can return any purchased online item within 14 days from the date of delivery, through the following steps:
1. Send us an email to email@example.com indicating your Order Number, and reason for the return. If the reason for return is a quality issue, you need to include pictures of that issue in the email.
2. Wait for our reply, that will take up to 2 business days, confirming the return.
3. Make sure the products are in their original condition, with all the tags and packaging included. Then, you can ship your item, with a courier of your choosing.
4. After we receive the products, we have up to 7 working days to confirm the conditions of the products and accept the return, and notify you via email.
5. The refund will be made using the same payment tool you selected in your purchase, and the processing time may vary, depending on your bank or selected payment tool. The refund will not include the return shipping costs.